The queue is the truth.
Once an order leaves the counter it lives here — through plant processing, quality check, ready-for-collection and out the door. Six tabs, live counts, and a history on every record.
Pending, processing, ready, delivered, cancelled and all — each carrying a live count.
View, edit, change status, add payment, print, WhatsApp add-on, export, bulk update, cancel, delete.
Every change timestamped and attributed to the staff member who made it.
Import legacy orders; export everything or just the current filter.
Every transition is timestamped and attributed. Nothing moves silently.
Drop-off to delivery, in five states.
The lifecycle is deliberately short. Staff should never have to decide which of fifteen statuses applies — there are five, they run in one direction, and each one has a clear owner at the store.
Built for the twenty-orders-at-once moment, not the one-order demo.
Live submenu counts
All, Pending, Processing, Ready, Delivered and Cancelled each carry a record count, so the backlog is visible before you click.
Bulk status progression
Select twenty finished garments and move them to Ready in one action. The front desk sees them immediately.
Full order detail view
Itemisation, colours, tags, payment breakdown, customer notes and the complete activity history on one screen.
Re-print anything, anytime
Tax invoice, store receipt and per-garment tag slips can be re-printed months later from the same record.
Edit with a trail
Items, prices, delivery dates and statuses can all be corrected — and every correction is written to the audit log.
Export and import
Push a filtered order set to Excel for a client, an auditor or your accountant. Import to migrate historical orders.
The same verbs appear on every list in the system.
Eight things you can do to an order.
The problems this actually removes.
- No more “is it ready?” callsStatus is visible to the front desk and to the customer on their tracking link, so the phone stops ringing.
- Stalled orders surface earlyAnything sitting in Processing past its delivery date is filtered in two clicks, before the customer notices.
- Garment traceabilityColour, tag and item note travel with the order, so a specific shirt can be located without opening every bag.
- One version of the truthCounter, plant and delivery all read and write the same record. No parallel notebook.
Automated status tracking cuts “is my order ready” enquiries by around 70%.
A plant supervisor filters to Processing, ticks twenty finished garments and moves them to Ready in one action — the front desk sees them on the collection list, and each customer's tracking page updates the same second.
Move a test order through the queue.
The sandbox is loaded with orders in every status. Bulk-update them and watch the counts change.