One fixed price, not a bill that grows with every order.

• You want the bill fixed regardless of how many orders you process
• You want the system to keep working through an internet outage
• You want the source code, so you're never dependent on one vendor
• Payroll, expenses and HR need to live alongside billing

• Automated WhatsApp confirmations, alerts and win-back campaigns are core to how you sell
• You're comfortable with a bill that scales with order volume
• You're a large multi-city franchise wanting a proven platform at that scale
• You'd rather not host or maintain anything yourself

Counter billing & garment intake

The POS screen records customer, service, garment colour, a multi-select defect/damage tag and item notes on every line, printed on the tag and invoice. QDC's strength here is order and garment tracking through the cleaning cycle (intake → cleaning → quality check → packing → delivery) — a genuinely good pipeline view, though its public materials don't detail a colour/defect-tag master used at intake the way ours does.

Order lifecycle & activity history

Six explicit order states with bulk status updates and a system-wide activity log recording exact field-level changes. QDC's real-time analytics dashboard covers revenue, orders and feedback scores well across locations, but its public documentation is lighter on a per-order change-history audit trail.

Customer database & CRM

Customer records carry order history, lifetime spend and contact details, with Excel import/export for migration. This is a category where QDC is genuinely strong — its CRM flags at-risk customers and automates win-back campaigns natively, which Shinka DryPOS does not do today.

Catalog: colours, categories, services, tags

Four separate master catalogs — garment colours, service categories, services & products with per-item tax/pricing, and garment tags — each independently managed with its own audit log. QDC's public pages describe garment tracking through the cleaning cycle but not a catalog structured to this level of garment-specific detail.

Roles, permissions & branches

Every route in the system is mapped to a permission "section", assigned to roles via a checkbox matrix, with employees locked to a branch. QDC supports multi-location performance dashboards for 5–50+ location chains, but doesn't publicly document a comparably granular section-level RBAC system.

Expense management & approval flow

A dedicated module with expense categories and a four-stage approval workflow — Pending, Approved, Rejected, Cleared — feeding the Profit & Loss report. This isn't part of QDC's listed feature set, which is focused on order operations and customer communication rather than back-office cost tracking.

Payroll & HR

Five linked sub-modules — payroll runs, salary components, per-employee breakdowns, bonuses and leave management — with automatic net pay calculation. QDC has no payroll or HR functionality in its public materials.

Reports & Profit and Loss

Seven reports including a Profit & Loss statement comparing revenue against logged expenses, per branch, exportable to formatted Excel. QDC's real-time dashboard is strong on revenue, order volume and feedback trends, but a P&L that nets expenses against sales isn't part of its documented reporting.

WhatsApp & customer communication

Every order gets a public tracking link, shareable over WhatsApp, plus an optional WhatsApp messaging add-on for notifications. This is the one area where QDC is clearly ahead today — order confirmations, ready alerts, payment links and automated win-back campaigns are native and, by their own figures, handle a large share of order communication without staff involvement.