Most software sold to small shops in this trade is licensed, not owned. The monthly fee is not the real cost — the real cost is what happens when the vendor stops answering, changes terms, or shuts down.
The web platform hands over the full NestJS, React and PostgreSQL codebase for a single business deployment. Any developer competent in that stack can read it, extend it or move it to different hosting without our involvement.
Vendor lock-in is the real cost of cheap software. What handover means in practice, and what it doesn't.
Handover does not mean we disappear. AMC customers still get hosting help, bug fixes and priority support. What it means is that support is a choice a shop makes every year, not a dependency it is locked into.
Every point above is a screen in the platform, not a manual process — recorded once at the counter and visible in reports without re-entry.
It also changes the conversation about custom requests. A shop with the source code can commission any developer to build a feature we haven't. A shop without it can only ask us, on our schedule.